The question you keep getting
“What will we have to do if we deploy this?”
It is a fair question and it is not really about your product. It is about the obligations your customer inherits by using it, in their jurisdictions, for their use case — which is why your engineering team cannot answer it.
01
It arrives late and stalls everything
Usually after technical review has passed, from a privacy or legal reviewer who was not in the earlier meetings. At that point the deal is waiting on a research task nobody owns.
02
Your answer is currently a disclaimer
Most vendors answer with a variation of customers are responsible for their own compliance. It is true, it is necessary, and it does not move the review forward.
03
Your competitors are starting to answer it
A deployer pack that names the likely obligation set for a customer of that shape, cited, is a differentiator now and will be table stakes shortly.
04
You also have your own duties
Provider transparency obligations are separate from anything your customer owes, and conflating the two in a tender response is a mistake reviewers notice.