Skip to content

Security

Report a vulnerability.

If you believe you have found a vulnerability in anything we run, please tell us before you disclose it elsewhere. We aim to make reporting straightforward, so that we do not learn of a finding through a third party.

How to report

Email security@legisgate.com with enough detail to reproduce the issue: the URL or endpoint, the steps, and what you observed. A short proof of concept is more useful than a long description.

If the finding involves data belonging to somebody else, please tell us what you saw but do not retain it, and do not access more than the minimum needed to demonstrate the issue.

What happens next

  • We acknowledge receipt, so you know it reached a person rather than a queue.
  • We tell you whether we can reproduce it, and what we think the severity is.
  • We tell you when it is fixed, and we will credit you if you would like that.

What we ask

  • Give us reasonable time to fix it before disclosing publicly.
  • Do not run automated scanning that degrades service for customers.
  • Do not access, modify or delete data that is not yours.
  • Do not attempt social engineering against our people or our vendors.
Server infrastructure

On legal protection for researchers. We do not want anybody acting in good faith to be in doubt about their position, and the operative wording that governs it belongs in counsel-approved terms rather than in a summary on this page. Contact us and we will provide the current language. If you are unsure whether something is in scope, report it and ask — we would rather answer that question than not hear from you.

In scope, and out

What is in scope and what is not.

If an issue is on neither list and you believe it is significant, please report it.

In scope

Things we want to hear about

Anything that lets one tenant reach another tenant’s data. Authentication and authorization flaws. Injection. Exposure of intake content or generated documents. Anything that would let a determination be altered after issue.

Usually out of scope

Reports that are rarely accepted as findings

Missing headers with no demonstrated impact, rate-limit observations on unauthenticated marketing pages, reports produced entirely by a scanner with no verification, and issues in third-party services that are better reported to that provider.

Thank you

We are grateful to those who report vulnerabilities.

A vulnerability reported privately is a defect to be corrected. The same vulnerability found by someone else may become a security incident. We prefer to receive the report.

Talk to usWe're here to help
Report a Security Vulnerability | LegisGate